Frequently Asked Questions
Engaging our services is simple. Start by visiting our ‘Get Started’ page and fill out a brief form about your project needs and the type of talent you’re looking for. Our team will then reach out to you to discuss your requirements in more detail and guide you through the next steps.
Our process is designed to be straightforward and efficient:
- Requirement Gathering: Share your project needs and team dynamics with us.
- Matching: Based on your requirements, we shortlist candidates from our pool of vetted professionals.
- Interviews: You interview selected candidates to assess fit.
- Onboarding: Once you choose a candidate, we assist with onboarding to integrate them into your team seamlessly.
- Support: We provide ongoing support to ensure a smooth collaboration.
Choosing the right professional is crucial, and we facilitate this by:
– Understanding Your Needs: Our initial consultation helps us grasp your project scope and team culture.
– Vetting Candidates: We only recommend professionals who have passed our rigorous vetting process, ensuring they possess the skills and work ethic required.
– Tailored Recommendations: Based on your specific needs, we present candidates we believe are the best fit for your project.
– Business Analyst Involvement: If you’re unsure about what you need, our business analysts can help tailor your project requirements, ensuring you look for the right skill set.
Our business analysts play a critical role in bridging the gap between your business needs and the technical execution of your project. They:
– Analyze Your Business: Understand your business goals, challenges, and the market environment.
– Define Requirements: Help in defining clear, actionable project requirements that align with your business objectives.
– Recommend Solutions: Suggest the most suitable types of professionals and skill sets required for your project.
– Ensure Alignment: Work as a liaison to ensure that the project execution aligns with your business strategy and goals.
We strive to ensure a perfect match from the start. However, if the collaboration isn’t working as expected, we’re committed to finding a solution. This includes providing a replacement or working with you to redefine the project requirements to better suit your needs.
We have a dedicated support team to address any conflicts or issues swiftly. You can reach out to us at any time, and we’ll work closely with you and the remote professional to resolve the matter to your satisfaction.
We understand that project needs can evolve, and flexibility is key in remote collaborations. If you need to terminate an engagement, we require a two-week notice. This policy helps ensure a smooth transition for both your team and the professional involved, allowing time for handovers and minimizing disruption to your project.
Should you decide to terminate the engagement, please contact your TechforHire representative. Provide a written notice via email at least two weeks in advance of the intended termination date. We will acknowledge receipt of your notice and guide you through the next steps to ensure a smooth transition.
While not mandatory, we appreciate feedback on the reasons for termination. This helps us continuously improve our services and address any concerns that may arise. Your feedback is valuable in helping us ensure the highest quality matches and support for all our clients.
Our team is here to support you through every step of the process, including termination. We offer assistance in:
– Managing the communication with the professional to ensure clarity and professionalism.
– Facilitating the handover process, including the transfer of project materials and knowledge.
– Identifying and transitioning to a new professional if your project needs continue.
After the two-week notice period concludes, the engagement officially ends. All billing and project work will cease, and any final deliverables will be handed over to your team. We will also conduct a brief exit interview to gather feedback and discuss any further needs you may have.
Yes, you can. At TechforHire, we prioritize ensuring that each collaboration between our clients and remote professionals is fruitful and aligns with the project’s requirements. We recognize that situations may arise where a professional does not fully meet the specific needs or expectations for your project, despite our rigorous matching process.
Steps to Request a Change:
- Feedback: Please inform us promptly if you feel that the professional’s performance or skills are not aligning with your project goals.
- Evaluation: Our team will quickly review your feedback to understand the gaps and your project’s precise needs.
- Selection Process: We will provide you with a selection of alternative professionals who better match your updated requirements.
- Interviews: You’ll have the opportunity to conduct interviews with potential replacements to ensure they’re a better fit for your project.
- Transition: Upon selecting a new professional, we facilitate a seamless transition, aimed at minimizing any impact on your project’s timeline.
Policy for Changes:
– Notice Period: If you decide a change is necessary, we ask for a three-day notice to manage the transition effectively. This period allows us to ensure that the transition is smooth for both your project and the professionals involved.
– Flexibility: We are committed to adapting to your project’s evolving needs and will make every effort to address any concerns swiftly and efficiently.
Why a Three-Day Notice?:
– This notice period strikes a balance between allowing us to coordinate a suitable replacement and minimizing any potential disruption to your project. It ensures that we can maintain the quality of service and responsiveness you expect from us.